Read 12 customer-interview transcripts, find the three recurring jobs-to-be-done, and write a brief the product team can act on this sprint.
Hatch Labs ran a dozen customer interviews for a new scheduling tool and now has 12 transcripts no one has had time to synthesize. The product team is about to plan the next sprint partly blind.
Deliverable: a 2-page insights brief naming the three most recurring jobs-to-be-done, each backed by two verbatim quotes, plus one surprising thing we got wrong. Rank the three by how often they came up.
You'll get the 12 transcripts, the original interview guide, and one Q&A round with the product manager.