Rework a 30-field telehealth intake form so patients finish it faster, with a rationale for every field you cut, merge, or reorder.
Meridian Care's telehealth intake form has 30 fields and a 40% drop-off rate. Patients give up before their first appointment, and clinicians say half the fields go unused anyway.
Deliverable: a redesigned intake form (annotated wireframe or structured doc) that cuts time-to-complete, with a one-line rationale for every field you remove, merge, or move. Flag anything you'd want a clinician to confirm is safe to drop.
You'll get the current form, the drop-off analytics, and one call with a nurse practitioner.